The City of West Hollywood provides free wireless Internet access within certain areas within city limits.  It is open for use by all citizens, businesses, and visitors.

Public Wi-Fi is available along most of Santa Monica Blvd.  The access points are placed on select traffic signals and bus shelters.  It is also available at West Hollywood park, the Aquatic and Recreation Center, and Plummer Park Community Center.

Public Wi-Fi is not designed to be used inside buildings.

Public Wi-Fi is not designed to be used inside a vehicle, moving or stationary

Any Wi-Fi enabled device can connect.

Select the wireless network named “WeHo Wi-Fi” on your device.  It’s an open network and does not require a password to join.  Once connected, you’ll be required to agree to the terms and conditions of the Public Wi-Fi.

Service speeds will vary due to factors like your device, how close you are to the access point, how many other devices are connected, etc.  In most cases, you should have enough speed to browse websites, check your email, and stream high-definition video.

West Hollywood Public Wi-Fi uses the same type of security as restaurants and coffee shops.  Like any public Wi-Fi, users are advised against transmitting highly sensitive data.

While the City strives to keep the Wi-Fi operational at all times, the service may be unavailable due to unforeseen circumstances like weather, Internet provider outages, network upgrades, or technical issues.

• Make sure the Wi-Fi is turned ON on your device.
• Disconnect/Forget the “WeHo Wi-Fi” network and reconnect.
• Reboot your device and try reconnecting.
• Move to a different area and try again.

• Make sure the Wi-Fi is turned ON on your device.
• If you’re indoors or in a car, go outside.  WeHo Public Wi-Fi is not designed to be used inside buildings or vehicles, moving or stationary.
• Are you in an area where Public Wi-Fi is offered?  WeHo Public Wi-Fi is only available:
• Santa Monica Blvd within West Hollywood city limits
• The Aquatic and Recreation Center
• West Hollywood Park
• Plummer Park Community Center

The City does not have access to your device, nor do we collect any personal information.  However, our Wi-Fi system does collect statistics such as device type, operating system, and Wi-Fi usage that will help us better serve the public as this service grows.

NOTE: Instructions may vary depending on the device or iOS version

1. Open Settings
2. Select Wi-Fi
3. Ensure Wi-Fi is turned on (should be green)
4. Select “WeHo Wi-Fi” from the list.
5. Follow the prompt to accept the terms and conditions.

NOTE: Instructions may vary depending on the device or Android version

1. Swipe down the Notification bar and select the Internet button.
2. Ensure Wi-Fi is turned on (The switch should be to the right)
3. Select “WeHo Wi-Fi” from the list.
4. Follow the prompt to accept the terms and conditions.

NOTE: Instructions may vary depending on the device or OSX version

1. Click the Wi-Fi icon on the top menu bar.
2. Ensure Wi-Fi is turned on (Wi-Fi icon should have horizontal curved bars)
3. Select “WeHo Wi-Fi” from the list.
4. Follow the prompt to accept the terms and conditions.

NOTE: Instructions may vary depending on the device or Windows version

1. Click the Wi-Fi icon by the clock on the bottom right.
2. Ensure Wi-Fi is turned on (Wi-Fi icon box should be colored in)
3. Select “WeHo Wi-Fi” from the list.
4. Follow the prompt to accept the terms and conditions.